R85 terms of service Philippines

These R85 terms of service Philippines govern your access to and use of our online casino platform, mobile app, and related services. By visiting, registering, depositing, placing bets, or otherwise using the site, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must stop using the services immediately. We may update or replace these Terms at any time to reflect operational, security, or regulatory needs, and your continued use after changes are posted means you accept the updated Terms.

1. Acceptance of Terms

These Terms form a binding agreement between you and us each time you access the platform through a browser or through the mobile app. You agree that electronic acceptance, including ticking consent boxes or continuing to use the service, has the same legal effect as a handwritten signature. We may amend the Terms, the rules of specific products, and operational policies at any time, including for player safety, security, or compliance reasons. If you keep using the service after an update is posted, you accept the revised Terms and any related rules.

2. Eligibility Requirements

You may use the services only if you meet all eligibility requirements. Age: you must be 21+ years old, and we enforce a strict anti-underage policy, including the right to request proof of age such as PhilSys or another government-issued ID. Residency: the services are intended for players in Philippines, and you must ensure your participation complies with applicable local laws and rules. Legal capacity: you must have full legal capacity to enter into this agreement. Self-exclusion: you must not open a new account during an active self-exclusion or cool-off period.

3. Account Registration and Security

When you register, you must provide accurate, complete, and current information, including your real name, valid mobile number, and date of birth. One account per person is allowed, and multi-accounting is prohibited; if we detect duplicate or linked accounts, we may close accounts and void bonuses and balances connected to misuse. You are solely responsible for safeguarding your login credentials and for all activity under your account, whether authorized by you or not. Identity verification KYC may be required at any time, including government-issued ID, proof of address, and proof of payment method; failure to comply can result in suspension.

4. Deposits and Withdrawals

By depositing and withdrawing, you agree to follow the payment rules designed to protect you and to support AML controls. Deposits and withdrawals are supported in PHP (₱) only, and we may require that your payment instruments are in your own name. We may request additional KYC checks before approving withdrawals, especially if account activity appears unusual or inconsistent. You must not attempt to use the service as a money transfer facility, and we may restrict transactions to prevent fraud, chargebacks, or other payment abuse. For general platform navigation, you can start from Home and follow the relevant product sections.

4.1 Supported Payment Methods

We support common local payment options used by players in Philippines, subject to availability and verification checks. Supported methods may include GCash (often instant), Maya, GrabPay, bank transfer, and over-the-counter channels. Some methods may require additional details to confirm ownership, such as a screenshot of your e-wallet profile name or bank account information. We may add, remove, or limit payment methods for security, system, or compliance reasons. If a payment provider experiences downtime or delays, processing times may be affected, and we will apply reasonable efforts to restore normal service.

4.2 Deposit Terms

Minimum deposit amounts are displayed inside the cashier in PHP (₱) and may vary by payment method. Most deposits are credited instantly after confirmation, but some channels may require manual review or additional time due to banking or provider processing. Third-party deposits are not accepted, meaning you must not deposit using an account or wallet that you do not own or control. We do not charge deposit fees, but your bank or payment provider may apply charges that are outside our control. Any attempted reversal, chargeback, or fraudulent deposit activity may lead to account restriction and investigation.

4.3 Withdrawal Terms

Withdrawals are processed only to verified accounts and payment methods, and we aim to process requests within minutes to hours once checks are satisfied, although delays can occur due to verification, risk review, or provider processing. Where possible, we may require withdrawals to be made through the same method used for deposit to reduce fraud and support AML safeguards. We may request updated KYC documents before approving a withdrawal, including proof of identity and proof of payment method ownership. We may delay, refuse, or reverse withdrawals that appear suspicious, linked to prohibited activity, or inconsistent with these Terms.

5. Bonuses and Promotions

All bonuses, free credits, and promotional offers are subject to bonus terms, including wagering requirements that must be completed before any related funds are eligible for withdrawal. Bonuses may have expiry periods, and any unused bonus funds may be removed after expiry according to the stated rules. Unless explicitly allowed, only one bonus is permitted per person, household, IP address, or device, and we may void promotions where we detect abuse or coordinated claims. Game contribution rates can vary, maximum bet limits may apply during an active bonus, and we may modify or cancel promotions at any time; see Bonuses for general guidance.

6. Responsible Gambling

We support responsible gambling and encourage you to treat gambling as entertainment rather than a source of income. You can request tools such as deposit limits, cool-off periods, or self-exclusion by contacting support, and we will apply reasonable measures to help you manage play. Reality-check reminders and session controls may be provided to support healthier habits, and we take minor protection seriously with strict 21+ access rules and verification checks. If you feel gambling is becoming a problem, seek help and use available controls; you can also review practical guidance at Responsible Gambling.

7. Prohibited Activities

You must not use the platform for any unlawful, abusive, or dishonest purpose. Any violation may result in immediate termination, voiding of bonuses, and forfeiture of funds where permitted by law and required for security or compliance. We may also suspend accounts while we investigate suspected misconduct, and we may share information with payment providers or authorities when required, including for AML reporting. If we detect patterns consistent with fraud, collusion, or system abuse, we may restrict play, cancel bets, or correct account balances to reflect fair and lawful outcomes under these Terms.

8. Intellectual Property

All site content, software, design elements, logos, trademarks, and platform features are owned by us or our licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, revocable right to access and use the services for personal, non-commercial entertainment purposes only, subject to these Terms. You must not copy, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from any part of the platform without our prior written consent. Third-party game providers and payment providers retain ownership of their own intellectual property rights.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the services will be free from delays, technical faults, or third-party outages. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from your use of or inability to use the services. You accept full responsibility for your gambling decisions and any losses, and you agree that you use the services at your own risk.

10. Termination

You may request account closure by contacting support, and you may withdraw any remaining balance subject to applicable verification, KYC checks, and security reviews. We may terminate or suspend your access at any time if we believe you have breached these Terms, attempted fraud, failed KYC checks, engaged in prohibited activities, or created risk to the integrity of the service. We may also act due to long inactivity, technical or operational requirements, or compliance obligations. Where lawful and appropriate, we may void bets, cancel bonuses, and restrict withdrawals connected to violations or suspicious activity.

11. Governing Law and Disputes

These Terms are governed by applicable Philippine law and, where relevant to gaming operations, applicable PAGCOR rules and standards. If you have a complaint or dispute, you agree to contact support first and attempt informal resolution by providing clear details and supporting evidence. If unresolved, the parties will attempt mediation before proceeding to binding arbitration, to the extent permitted by law. Disputes must be brought on an individual basis only, and you agree not to pursue class, collective, or representative actions. We may request additional information to investigate disputes, including account logs and payment records.

12. Changes to Terms

We may update these Terms at any time, and changes become effective upon posting on the platform. If we consider a change material, we may provide notice through the site, app notifications, or other reasonable communication channels, but you remain responsible for reviewing the latest version. Continued access to or use of the services after changes are posted constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the services and request account closure, subject to any required KYC checks and settlement of outstanding obligations.

13. Contact Us

If you need help with your account, payments, KYC, self-exclusion, or a dispute, contact our support team through the official channels available on the platform. Support is available in English and Filipino, and we aim to respond within a reasonable timeframe based on the complexity of the request and the need for verification. For privacy and data handling details, review Privacy Policy before submitting sensitive documents, and ensure you use only the official contact options shown inside the site or app. By contacting us, you confirm that the information you provide is accurate and relates to your own account.